

Vista/7/8: %SYSTEMDRIVE%\Users\\AppData\Roaming\Chicken Systems\\Temporary Files (note AppData may be hidden) Mac: /Users//Library/Application Support/Chicken Systems//Temporary Files With all proprietary conversions, Translator dumps the file into this folder: You don't necessarily have to make them Translator makes them for you. But the Akai files are on an Akai-formatted disk - how do you send that? The way you can do it is through a DOS Counterpart file. gig file, and you get an error, you would want to send the actual Akai program (plus the samples) to us.
#HIGHTAIL FTP ZIP#
If you are translating a DOS file such as a SoundFont, than this is easy - just zip up the file and e-mail it.īut, what if, for example, if you are trying to convert an Akai Program into a GigaStudio. (please make sure file names DO NOT have spaces in them!) We try to address and close issues within 24-48 hours.īUT, THE IMPORTANT THING IS TO ENABLE US TO EXACTLY REPLICATE YOUR ISSUE ON OUR END! THIS IS WHY WE NEED THE SOURCE FILE IN ALL CASES. Once you establish an issue with the Bug Reports web site, you get an email back with a link to your issue that you can consistently check on.

Translator has 20,000 users across the globe, and it is not possible to track all our users particular questions and issues through personal correspondence.

We do invite you to email us or call us with a problem, but most of the time we just direct people to the Bug Reports web site to document the information in writing and for them to send us the file. Our Bug Reports system has a form you fill out, that gets the information we need from you, and permits you to send us the source file directly from that web page. Applications can easily be sent Microsoft servers.If you have a problem with a translation, or receive an error within Translator concerning a file, the BEST way to communicate that is to file a Bug Report and send us the source file - the initial file, not the translated file - with a brief description of what the problem is. Fast Deployment - To quickly convey applications, the structure enables one-time setup creation.
#HIGHTAIL FTP CODE#
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